Privacy Policy

1. Introduction

myWorkForm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our print-on-demand platform, whether as a Store Owner (creator) or as a Customer purchasing products from stores hosted on myWorkForm.

By using myWorkForm, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile details when you create an account.
• Payment Information: Credit card details and billing address (processed securely through Stripe).
• Store Information: Brand name, logos, designs, product configurations, and pricing (for Store Owners).
• Order Information: Shipping address, order details, and purchase history.
• Communications: Messages you send to us through support channels.

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers.
• Usage Data: Pages visited, features used, time spent on the platform.
• IP Address: For security, fraud prevention, and approximate location.
• Cookies: See our Cookie section below for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process orders and fulfill print-on-demand products
• Process payments and prevent fraud
• Send order confirmations, shipping updates, and tracking information
• Communicate with you about your account, orders, and support requests
• Send marketing communications (with your consent, and you can opt out anytime)
• Generate mockups and product previews using your uploaded designs
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Stripe: Payment processing and fraud prevention
• Fulfillment Partners: Printing facilities that produce and ship orders
• Shipping Carriers: USPS, UPS, FedEx, DHL for delivery
• Cloud Services: For hosting and data storage
• Analytics Providers: To understand platform usage

4.2 Store Owners

When you purchase from a store on myWorkForm, the Store Owner may receive your name, email, and order details to manage customer relationships. Store Owners do not receive your full payment information.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of myWorkForm, our users, or others.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Maintain shopping cart contents
• Analyze site traffic and usage
• Improve our services

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security audits
• Limited employee access to personal data
• PCI-compliant payment processing through Stripe

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account Data: Retained until you delete your account
• Order History: Retained for 7 years for tax and legal compliance
• Uploaded Designs: Retained until you delete them or close your account
• Analytics Data: Aggregated data retained indefinitely; individual data deleted after 26 months

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

myWorkForm is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure your data receives adequate protection in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of myWorkForm after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: